FAQ
Frequently Asked Questions:
- How do I make a purchase?
- What are your payment methods?
- Do I need to have a PayPal account in order for me to pay?
- Do you ship internationally?
- How long will my order take to arrive?
- Can I change my order?
- How secure is my online order?
- Can I return or exchange my order?
Click 'Products' from either the top or bottom navigation panels of the page > Click on a product of your choosing > Click 'Add To Cart' > If satisfied with selected items, click 'Check Out' > Choose your payment method > Do not hesitate > Don't even try clicking that Back button > Don't > Thank you.
You can pay with your credit or debit card, via PayPal.
PayPal accepts Visa/Delta/Electron, MasterCard/Eurocard, Maestro, American Express, and debit/bank cards that have a Visa or MasterCard logo.
No, you don't need to. You can pay using only your credit or debit card, and then PayPal will handle the payment process for you, as is with a registered account.*
At the moment, we only ship inside the United Arab Emirates. However, we definitely have plans to ship worldwide in the near future! Stay updated»
About a day or two. Don't worry, we're just as excited as you are!
Yes, you can. But make sure to contact us about it as soon as you can before we ship your order out.
This store uses PayPal for all transactions, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Furthermore, Paypal does not connect its firewall-protected servers directly to the internet, therefore your credit card details and/or bank account numbers are fully safeguarded.
Yes, you can. But only if the item(s) you received are defective, or the wrong order on our part (sent the wrong item, size, or color). If we found your situation eligible for a return, we will gladly offer you a refund or an exchange for an item of the same value or two or more items that will amount to the same value of the product to be exchanged with.
You can begin the process of returning your order by contacting us about it. After stating your reason for returning said product(s), we will give you the details of our shipping address as soon as we get a hold of your message.
*If you don’t see an option to pay with a credit card on the PayPal checkout screen, then PayPal must have set a cookie on your computer that remembers you’ve used a PayPal account in the past. To see the option, you can remove all PayPal.com cookies from your browser.